Shipping Policy

We ship all across UAE only. The delivery charges are mentioned during the check out pages before final payment is done. There is a uniform charge of AED 16 for all products till 5 kg weight.

If I place an order today. When shall I expect my shipment?

Your delivery schedule depends on the merchandise and the time that you place your order. Go to the Order section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.

What if I miss a delivery?

If you are not at home, our courier partner will call you to reschedule your delivery. Simply call our Customer Support team on +971 42984130, and we’ll schedule another delivery date and time that suits you better.

Can I pick up my order from your warehouse/office?

Yes, you can pick the order from our office address. You need to call us or email us that you want to collect your order yourself. We shall assign a time for the pick up.

Do you deliver to free zones?

Our apologies, we do not deliver to free zones at the point of time.

Can I pay cash on delivery?

We have cash on delivery option for payment. Right now we are not charging extra for COD services but it is subject to change in future.